FAQ's
1.How can I track my order?
Once your order has been shipped, you will receive an email with a tracking number and instructions to track your package. You can also log in to your Next Era account to view the status of your order.
2. What is the delivery time of my order?
The delivery time varies depending on your location and the selected shipping option. Typically, we aim to deliver orders within 3-5 working days. Please refer to our shipping information for more details.
3. Can I change or cancel my order?
Always try to contact us via the contact page first.
4. How can I contact customer service?
Our customer service team is ready to assist you. You can contact us via our contact page. We aim to respond within 24 hours.
5. What is Next Era's return policy?
We accept returns within 30 days of placing your order. Please refer to our return policy for detailed instructions on returning products.